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SHIPPING  & DELIVERY

Shipping Policy

Courier

- Small orders will be delivered through NZ Post. e.g. Balm and Conditioner.

- Larger orders like Drums, skins will be through Aramex (Fastway)

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All orders will be a tracked service.

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Costs

All Shipping costs will be charged at flat rate or according to the item/s purchased, package’s size and weight.

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Amending Orders

If you need to amend an Order, you will need to contact us directly to discuss any change/s.

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Time Frames

Processing time for orders will be 24hours.

We will make contact with you, to discuss time frame/s for delivery.

Depending on orders, available stock and any customisation.

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Shipping Locations

We will ship to any location within New Zealand.

We are currently working on international shipping and any customs requirements.

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Tracking

All packages will be tracked. We will make contact with you directly with delivery time frame/s and a tracking number.

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When There Is a Problem

If there are any concerns with product quality, packing concerns, please do not hesitate contacting us directly.

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Returns

If a product needs to be returned, lets discuss this directly and find a solutions that works us both.

Refunds will be available is the product is unsound.

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Delays

We will post any delays on the website or make contact with you directly.

Return & Exchange Policy

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